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Choose displays information about both versions, and lets you choose whether to keep the server version, your version, or both.If a conflict occurred with a non-Office file type, you should see the following options: In most cases, you will you'll choose Open to Resolve. Discard discards your changes and fetches the new version from the server.Save a Copy lets you save a copy of your version outside the synced folder.That will appear highlighted, so you can easily reconcile changes. First select Save to refresh the open copy with the new content. Open to Resolve opens the file in a coauthor view.If a conflict occurred with an Office file type, you should see the following options: You will see the options available for your conflict. To resolve the conflict, right-click or press and hold the OneDrive for Business icon, and then choose Resolve. After that, the OneDrive for Business icon will display an error indicator in your system tray. When a conflict is detected, you may see a sync error notification briefly. Sometimes a conflict is detected between the local and server copies of files you're trying to sync. Is the library configured to be available offline?.Follow these steps to make sure you have the latest version.īefore we are starting to troubleshoot OneDrive for Business sync issue, we'd better to do some basic checking at first. If you don't have the most current version of the groove.exe sync app, you might have problems syncing. OneDrive for Business is updated frequently. If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step. Update OneDrive for Business to the current release If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems. If there is a special way to deploy it, I haven't found it in my research.To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using? Does anyone have any suggestions or help regarding deploying the OneDrive app? 90% of my environment is comprised of M1 Macs running Monterey. Possibly more, but I definitely don't remember all the steps I've tried. Installed OneDrive as an admin and standard user Set a pppc to allow permissions to OneDrive when it installs.ĥ. Tested with a standalone installer and the app from the VPP store. Changed to various versions of new/old of OneDrive. The following is a list of what I've tried:ģ. If I spin up a new device and it is on 12.3.1, I try to sign in with the same account info, and I get the error. #ONEDRIVE FOR MAC NOT SYNCING MAC#For instance, if I sign into OneDrive on my own account on my primary Mac which is running 12.3.1, it works because I obtained the computer when only 12.0.1 was out. The odd thing is, you CAN sign in, if you had a device that was enrolled before 12.2 and then updated to 12.2 or 12.3.1, you can still sign into OneDrive. Sorry, we can't add your "enter organizational folder here" folder right now. 'We can't sync your "enter organizational folder name here" folder. You select a location, the app thinks for a moment, and then gives the following error: #ONEDRIVE FOR MAC NOT SYNCING PASSWORD#Once you click next, the app does not ask for the password and then asks where the folder should be synced. It just seems to refresh the page and ask for the email address again. We launch the app, put in their email, and then it is 'supposed' to go to the SSO splash page, but OneDrive does not go there. #ONEDRIVE FOR MAC NOT SYNCING MAC OS#Since about 12.2 and later, any new setup of Mac OS (brand new or refreshed) I have not been able to get users signed into their OneDrive app. The reason I post this here is because I'm the main point of contact for Jamf, but I'm still fairly new to setup in this environment so I'd love to hear if anyone has suggestions for this issue. However, we are growing and this is steadily becoming more prevalent. It hasn't been a huge issue because I am operating in an enterprise environment with less than 100 Macs. I've had this issue since about January 2022. ![]()
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